We at Selector Clothing pride ourselves on the quality of our products, and aim to create clothing and products that are built to last a reasonable amount of time. In the unlikely event that one of our products is not up to our usual high standards, we will honour our obligations as per the NZ Consumer Guarantees Act, and the general moral terms of trade. We ask that you choose carefully and read our Terms of Trade before purchasing from us, in order to help us minimise our carbon footprint, and any possible disappointment. Should any dispute arise for any reason, we ask that you contact us immediately for a resolution, (we are friendly!), and we will do our best to remedy the situation within the consumer obligation guidelines.
All content and information on www.selectorclothing.com is property of Selector Clothing NZ Ltd, and may not be copied, downloaded or reproduced for any public or commercial purposes, except with written permission from the Directors of Selector Clothing. Failure to do so may result in legal action.
All designs featured on www.selectorclothing.com are intellectual property of Selector Clothing NZ Ltd, and may not be reproduced or copied, for any reason. Doing so will result in legal action.
TERMS OF TRADE
SHIPPING and DELIVERY
It is possible that some product might not be in stock, and may need to be made to order. This is unavoidable in some cases, and all effort will be made to produce the order ready to ship within 72hours, however we will aim to do send on the next working day. Delivery costs will be added at checkout, and delivery times will be dependant on the destination, and recipients will be informed of the estimated arrival time. We use a signature tracked delivery service. In the unfortunate instance where your order goes missing in the post, we will do our best to trace the package through the Track and Trace system, however Selector accepts no responsibilty for missing items, and the customer will need to claim insurance for the order through the postal system.
All Selector products remain the property of Selector Clothing until paid for in full. Please read the terms and conditions of trade with Selector Clothing before purchasing, as no exceptions will be made.
WEBSITE PURCHASES; Please read the product description and sizing carefully before selecting your purchase. Please feel free to contact us with ANY queries prior to purchasing, we are happy to help. As purchases through the website are made without first trying the garment on, we understand that in some cases you may not be happy with the fit/ style etc, and wish to return it. While we much prefer to replace the item with something else, we will accept returns for a full refund, if the purchase is returned in original, unworn condition, within 7days of despatch, however please consider an exchange in preference to a refund. After this time no returns will be accepted, and the transaction will be deemed final. In the unlikely event a product is faulty, please contact us ASAP, and we will issue a replacement.
ONSITE PURCHASES; Selector is not responsible for any changes of mind with purchases, so please choose carefully. Exchanges may be made at the discretion of Selector Clothing, for an item of equal value, provided the item is in an unused/ unworn condition, within 7days of purchase. No refunds will be issued. Where possible faulty items will be repaired or replaced at the discretion of Selector Clothing. If a repair is not feasible, either a replacement item or refund will be given, within 10 working days of recieving the item. Refunds will not be issued for faulty items, unless all other options have been exhausted, and will be at the discretion of Selector Clothing.
GIFTS; Please advise Selector at the time of purchase if the item is a gift, as some leeway may be given with return times. This will be at the discretion of Selector Clothing, and written confirmation will be given at the time of purchase, which must be presented if an exchange is to be made. Refunds will not be given for any gift purchases however.
PLEASE CONTACT US WITH ANY QUERIES, WE ARE HAPPY TO DISCUSS!